Electronic Brake Controller:

What is an Electric Brake Controller?

This is a device that is connected inside the vehicle. The device communicates to the trailer the necessary amount to apply to the trailer brakes when the vehicles brakes are applied. You can check your vehicles owner manual to determine if your vehicle is equipped with an Electronic Brake Controller.

Is an Electronic Brake Controller required?

Yes.By Utah law any trailer exceeding 3,000 pounds GVWR requires brakes and other safety equipment and those brakes must be able to be applied by the driver of the tow vehicle from the cab.

What if I don’t have an Electronic Brake Controller?

We highly recommend that the vehicle has a trailer brake installed.

We will be offering a bluetooth brake controller in the near future for customers who don’t have one already installed.

Customer assumes all responsibility if they choose to tow without a brake controller.  

Do I need to adjust my brake controller?

If your vehicle has a brake controller installed, it needs to be adjusted accordingly to prevent trailer tires from locking up and possibly losing control.

Adjusting trailer brakes will prevent tire from “Flat spotting” which will be the customers responsibility to buy a new tire. 

How do I adjust my trailer brake controller?

A team member can help you adjust your controller for free prior to leaving.

If a team member is not available to assist you below is a link that can be useful.

Trailer Brake Controller 101: How to Use & Adjust Your Brake Controller – YouTube

Fees, Policies and Requirements:

Is there an age requirement for renting?

Yes. You must be 25 years old to rent our equipment.

Is the security deposit mandatory?

Yes. The deposit is required to secure your rental. The security deposit will be refunded upon return of rental if no damage is found during the return inspection process.

Is insurance required for rentals?

Yes. We require you to have full coverage insurance.

 
What is your cancellation policy?

If you need to cancel your rental, notice must be given 24 hours prior of pick-up time.

Late cancellations will result in security deposit being held.   

Towing:

What are some useful tips for towing?

-Use a spotter to help when backing a trailer

-Trailers should never be towed more than 65 MPH

– Make sure to raise the jack completely to avoid damage

-Make wider turns at corners and/or curves to accommodate the trailer you are towing

-Check the trailer tire pressure

-During stops, always check the coupler to ensure it is still seated on the hitch ball and in the latched position with latch pin present. Check the trailer connector to ensure it is completely inserted in the 7-way socket. Ensure safety chains are to the vehicle correctly.

Are there restrictions to what I can haul?

Yes.

Hauling hazardous materials is not permitted and trailer cannot exceed manufactures GVWR/ payload ( Details listed on trailer description).

Feel free to contact us if you have questions regarding specific items.

Are trailers equipped with tie down points?

Yes. Our trailers are equipped with different tie down points to accommodate your hauling needs.

What if I damage a trailer?

Please contact us immediately if damage occurs during your rental.

Upon return of your rental, the trailer will go through our return inspection process.

We will assess the damages and will discuss with you at this time.

Pictures are taken at pick-up and upon return to ensure you are not held responsible for damage that you did not cause.

If damage has occurred, we will contact our insurance adjuster for an estimate of damages.

Your security deposit will be held until cost of damage & repairs is discussed and agreed upon.

Cost to replace items

Items break down

Items listed show the cost to replace if lost, damaged, or stolen!

Deposits will be used first. Any remaining balance will be charged to card on file!

Item/Cost:

2 Steel/aluminum ramps with locking pins: $250 each

2 extension ramps: $100

Tool box: $300

Set of keys: $20

Spare tire (under/attached to trailer): $250

Spare tire tool kit: $100

Electric winch: $350

Winch Rope: $125

Wireless winch remote: $100

Car tie down ratchet straps: $25 each

Chains & binder: $150 each set (1 chain,1 binder)

Axle straps: $15 each

Ball hitch: $125

Hitchpin lock: $30

2 stability jacks: $40 each

12 volt battery: $175

Stake pocket D ring: $40 each

2 5/16” HD hitch rental: $10

BT brake controller rent: $300 if lost or broken

Damages: TBD   

Clean up fee: $50

Late fees ($30 per hour)

General:

Where are you located?

1211 E Russell Road, Eagle Mountain

Right off Eagle Mtn Blvd, behind the dental office and Dominoes Pizza strip mall.

Do you deliver?

Yes, for an additional fee.

What is the delivery fee?

If you need your rental delivered, we provide this service for an additional fee.

The fee for deliveries within Eagle Mountain/Saratoga Springs is $50.00.

Deliveries needed outside this area will be charged based on location and will be arranged before delivery.

Are there restrictions as to where I can take the rental?

Yes

We allow our rentals to be taken anywhere in Utah.

If rental is to be taken outside of Utah, prior approval is needed and appropriate fees, if applicable, will be assessed.

What is the pick-up and return procedure?

Failure to arrive on time for pick up can result in a late fee.

Renter is advised to call ahead to avoid late fee.

No call and 30 minutes late for pick up or return will result in a $25 late fee.

No call and 1 hour late for pick up will result in cancellation and loss of payment for rental.

No call and 45 minutes late for return will result in being billed an additional day.

If pickup/return is outside of regular hours, prior arrangements must be made at booking. 

What if I need to extend my rental?

If you need to extend your rental, please login and extend your rental before the return date and time.

Failing to extend your rental during this time will result in another transaction being needed.